Warranty information

Our quality guarantee

Do you have a problem with your jewelry?

At DOROSE , we place the greatest emphasis on the quality of our products. Each piece of jewelry is carefully crafted by hand – using only the finest materials. This ensures that our customers receive only the best.

We are proud to offer a two-year quality guarantee on all our products. Please note: This guarantee does not cover damage caused by improper use or external influences .

If you discover a defect in your product, please send a photo of the defect to contact@dorose.de . Our customer service will contact you as soon as possible to find a solution.

At DOROSE, we believe our customers deserve only the best. That's why we ensure that every piece of jewelry that leaves our studio meets our high standards. We take pride in knowing that our customers appreciate our work and are satisfied with our products.